Moroccan immigrant Ali Hajjaji’s business plan fills a notebook. But his back-of-a-napkin version is just a rectangle labeled “hub” and a handful of lines representing “stores” and “pick up points.”
A master of cellphone repair, Hajjaji, 37, came to America in 2010 with a green card he won in the State Department’s diversity lottery. He has worked for resellers and retailers, including RadioShack.
Two months ago, he opened iSmartTech, his South Ninth Street shop amid the bump and bustle of the Italian Market, where broken phones are as common as cabbage.